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Terms & Conditions


1. Site Safe New Zealand Incorporated (“Site Safe NZ”) of 23-25 Jarden Mile, Ngauranga, Wellington 6035, New Zealand owns the Licensed Software.

2. The Client has requested and Site Safe NZ has agreed to grant the Client a non-exclusive licence to use the Licensed Software and its associated documentation, subject to the terms and conditions set out in this Agreement.



1.1 Definitions

In this Agreement, unless the context indicates the contrary:

“Agreement” means this agreement and any schedules, appendixes or annexure to it as may be amended by the parties in writing from time to time;

“Business Day” means Monday to Friday excluding public holidays;

“Confidential Information” means all information, data, documentation, computer facilities (including software or technology embedded in the software) and trade secrets, (including information relating to financial position, technical matters, internal management, policies and strategies) and any other material whether owned or used by or licensed to the disclosing party obtained from the disclosing party in connection with this Agreement;

a) about the party or its Related Bodies Corporate, customers, employees or contractors or its business;

b) regarding the terms of this agreement, or the commercial arrangements between the parties;

c) which is by its nature confidential or which is designated as confidential by that party; or

d) which any of the parties knows, or ought to know, is confidential, whether that information was obtained, before, before, on or after the date of this Agreement.

“Defect” means:

a) failure of the Licensed Software to comply with any related Documentation; and/or

b) any fault, failure, degradation or error in the Licensed Software “Develop” means develop, create, add, enhance, modify, reduce, adapt or prepare;

“Documentation” means the operational and user reference manuals which explain the operation and use of the Licensed Software, and all instruction manuals, tutorial materials and ancillary folders, binders and other goods used n connection with the Licensed Software and include any updates and additions to these;

“GST” means tax imposed under the GST law;

“GST Law” means Goods and Services Tax Act 1985 (NZ) and any amendments thereof;

“Insolvency Event” in relation to a party (insolvent party means:

a) the insolvent party ceases or takes steps to cease to conduct its business in the normal manner;

b) the insolvent party enters into or resolves to enter into any arrangement for the benefit of its creditors or any class of them;

c) the insolvent party is unable to pay its debts when they are due or is deemed under the Companies Act 1993 (NZ) to be insolvent;

d) a liquidator or provisional liquidator is appointed to the insolvent party or a receiver, receiver and manager, administrator, trustee or similar official is appointed over any of the assets or undertakings of the insolvent party; or

e) an application or order is made or a resolution is passed of the winding up of the insolvent party.

“Intellectual Property Rights” means all current and future registered and unregistered rights in respect of copyright, designs, circuit layouts, trademarks, know-how, confidential information, patents, inventions and discoveries and all other intellectual property as defined in article 2 of the convention establishing the World Intellectual Property Organization 1967;

“License Fee” means the fee payable by the Client detailed below (as may be amended from time to time by Site Safe NZ);

a) for the Licensed Software, premium, the License Fee is published on the Zero Harm product website.

“License Software” means the health and safety management software owned by Site Safe NZ pursuant to this Agreement;

“New Release” means a new version of the Licensed Software provided to the Client which has been provided to the Client pursuant to the terms of the Agreement and includes any updates as that term is defined under the same Agreement;

“Relevant Law” means any law and any requirements, directions, guidelines, practice notes or policy statements of any governmental agency or regulator and any industry standards or codes of conduct in each case, with which it is mandatory or customary for businesses in the financial services industry to comply with or apply;

“Tax Invoice” has the meaning it has in the GST Law;

“Taxable Supplies” has the meaning it has in the GST Law;

“Term” means the periods for which the Licensed Software is provided to the Client pursuant to this Agreement;

“Third Party Software” means computer programs not produced by Site Safe NZ which Site Safe NZ is not authorized to sub-license to the Client or which requires terms and conditions other than those applicable to Site Safe NZ’s own software but which Site Safe NZ has chosen to incorporate or integrate in the Licensed Software.

1.2 Interpretation

In this Agreement, unless the contrary intention appears:

a) The singular includes the plural and vice versa;

b) A reference to the Agreement or another instrument includes any variation or replacement of them;

c) A reference to a clause number is a reference to a clause in part of this Agreement unless expressly stated to be a clause in another part of this Agreement;

d) The word “person” includes a firm, body corporate, partnership, joint venture, an unincorporated body or association or any government agency;

e) a reference to a statute, ordinance, code or other law includes regulations and other instruments under it, and consolidations, amendments, re-enactments and/or replacements of any of them;

f) if a period of time is specified and dates from a given day or the day of an act or event, it is to be calculated exclusive of that day;

g) a reference to a month is to a calendar month;

h) a reference to a day is to a calendar day;

i) a reference to a thing (including any amount) is a reference to the whole and each part;

j) the verb “include” (in all its parts, tenses and variants) is not used as, nor is it to be interpreted as, a word of limitation;

k) the words “including”, “for example” or “such as” do not limit the meaning of the words to which the example relates or examples of a similar kind;

l) New Zealand dollars, dollars, NZ$, or $ is a reference to the lawful currency of New Zealand; and

m) headings are inserted for convenience and do not affect the interpretation of the Agreement.


a) This Agreement governs the Client’s use of the Licensed Software and Documentation and forms a binding contractual agreement between the Client and Site Safe New Zealand Incorporated of 23-25 Jarden Mile, Ngauranga, Wellington 6035, New Zealand.

b) By completing applying for a license and payment of the License Fee, the Client acknowledges and agrees that they have read and understood the terms and conditions of this Agreement and they agree to be bound by them.

c) If the Client provides or otherwise makes the Licensed Software available in whole or in part to any person (the Invitee), the Client undertakes to ensure that all Invitees comply with the terms and conditions of this Agreement. The Client acknowledges and agrees that they shall remain responsible and liable for the acts or omissions of all Invitees to the extent as if the Client carried out such acts and omissions personally.


a) This Agreement provides for the framework for management of business to business relationship between the Client and Site Safe NZ relating to the licensing of the licensed Software.

b) This Agreement supersedes and replaces any prior agreements whether written, oral or implied, entered into by the parties relating to the licensing of the Licensed Software.


a) By applying for a license, the Client agrees that all information provided during the process application is true and the Client will update this information in order to keep it current, complete and accurate.

b) During the registration process, the Client will be asked to select a password for the Client account. The Client agrees to keep their password to their Client account confidential at all times and must not disclose it to any third parties. The Client agrees to be fully responsible for activities that relate to their Client account or their password. If the Client has any reason to believe that their password has been obtained by someone else without their consent, the Client must inform Site Safe NZ immediately to disable the Client account.


5.1 Permitted Use

The License granted by Site Safe NZ to the Licensee shall permit the Licensee to:

a) Install the Licensed Software to enable the execution and processing of the Licensed Software;

b) Use the Licensed Software in accordance with the terms of this Agreement;

c) permit any authorised user to use the Licensed Software in accordance with the terms of this Agreement for the purposes of the Licensee conducting its business;

d) access the Licensed Software by remote access.

5.2 Client Data

a) The Client acknowledges and agrees that Site Safe NZ does not provide data, including but not limited to relevant work health and safety legislation, for use with the Licensed Software. The Client is responsible for adding relevant work health and safety legislation for use with the Licensed Software.

b) Site Safe NZ will host all of the Client’s data entered into the Licensed Software on Site Safe NZ’s cloud server. While the Site Safe NZ cloud server is regularly backed up, Site Safe NZ is not responsible for any data the Client deletes during the term of this Agreement. The Client acknowledges and agrees that all deletions are not reversible and it is responsible for any deletions made.

5.3 Development

The Client must not, without the prior written consent of Site Safe NZ, develop the Licensed Software or its source code or make the Licensed Software’s source code available to third parties for the purpose of developing the Licensed Software. Site Safe NZ will do all development and modifications to the Licensed Software’s source code at agreed development rates.


The Client acknowledges that Site Safe NZ is the owner of the Intellectual Property Rights in the Licensed Software (other than Third Party Software or unless agreed otherwise under a purchase order) and related Documentation.


7.1 General

Site Safe NZ warrants that:

a) It has the power and authority to enter into this Agreement and to perform its obligations under this Agreement; and

b) At the date of the Agreement and to the best of its knowledge, no fact or circumstance exists (and Site Safe NZ is not aware of any potential fact or circumstance) that may materially affect its capacity to perform its obligations under the Agreement.

7.2 Access

The Client agrees to provide relevant information and allow Site Safe NZ’s representatives and support personnel reasonable on-site and/or off- site access to the Licensed Software (subject to Site Safe NZ’s compliance with the Client’s security policies), to perform any maintenance support services. Site Safe NZ will use its best endeavours to ensure that such access causes as little disruption as possible to the business and usual activities of the Client.

7.3 No implied Warranties.

Except as expressly provided in this Agreement, Site Safe NZ makes no express warranties or representations. To the extent permitted by law, Site Safe NZ excludes all implied warranties that would otherwise be implied by law into this Agreement.


8.1 Indemnity

The Client/User indemnifies Site Safe NZ and its related body corporate against all liability, loss, damage, costs or expenses (including legal costs and expenses) which are incurred or suffered by any of them arising out of a breach by Site Safe NZ.


a) Site Safe NZ collects information from and about the Client, including but not limited to the Client’s name and contact details, upon applying for the licence. Such information is provided by the Client voluntarily.

b) The Client warrants that they give their permission for Site Safe NZ to access and use their Confidential Information as described in this Agreement and that the Client is aware that Site Safe NZ relies on that warrant.

10. FEES

a) Site Safe NZ agrees to licence the Licensed Software in consideration of the Client’s payment of the Licence Fee.

b) Site Safe NZ may provide the Client with the ability to pay the Licence Fee by credit card. All Licence Fees paid through a third party payment services provider are subject to that third party’s terms of service, and Site Safe NZ will not be responsible for anything contained therein. The Client is responsible for payment of any taxes associated with payment of the Licence Fee. Site Safe NZ will not be responsible for losses arising from unlawful use of credit card details whatsoever.


a) All Licence Fees paid are non-refundable, subject to clause 11.2.

b) In the event of an overpayment for Licence Fees, Site Safe NZ will refund the amount overpaid back to the Client by crediting it to the Client’s nominated credit card account.


12.1 Payment due date

a) All Licence Fees properly invoiced will be paid by the Client by the 20th calendar day of the month in which the invoice was issued. However, the Client will use reasonable endeavours to pay the invoice within 30 days of receipt. The Client will not be liable to pay any fees or charges until such time as it has received a Tax Invoice.

b) The Licence Fee is payable in advance and are renewable annually.

c) Site Safe NZ will provide a Tax Invoice to the Client in accordance with its invoicing terms.

12.2 Disputes

a) Where an amount is genuinely in dispute, the party disputing the amount must give notice of its dispute in writing to the other party within 14 days of the receipt of the Tax Invoice by the Client or notification of non-payment of an amount to Site Safe NZ.

b) In the event that the Client disputes an amount it may withhold the amount in dispute until the resolution of the dispute in accordance with the dispute resolution procedures. The parties must otherwise continue to comply with their obligations under this Agreement until the dispute is resolved.


a) The Client agrees that Site Safe NZ shall not be liable for any damages suffered as a result of using the Licensed Software. In no event shall we be liable for any indirect, punitive, special, incidental or consequential damage (including loss of business, revenue, profits, use, privacy, data, goodwill or other economic advantage) however it arises, whether for breach of contract or in tort, even if it has been previously advised of the possibility of such damage.

b) Site Safe NZ does not endorse any of the data that the Client choose to add to the Licensed Software, and expressly disclaim any and all liability in connection with them. Site Safe NZ does not pre-screen or monitor the data that the Client adds to the Licensed Software. In no event shall Site Safe NZ be liable for any claims by a third party including, but not limited, to any misleading statements made and/or incorporated into any data the Client adds to the Licensed Software. It is the Client’s sole responsibility to ensure the accuracy of the data inputted into the Licensed Software.

c) The Client has sole responsibility for adequate security protection and backup of data and/or equipment used in connection with your usage of the Licensed Software and will not make a claim against for lost data, re-run time, inaccurate instruction, work delays or lost profits resulting from the use of the Licensed Software.

d) Without limiting the foregoing, in no event will Site Safe NZ’s aggregate liability to the Client exceed, in total, the amounts paid by the Client to Site Safe NZ.

e) As a condition of the Client’s access to and use of the Licensed Software, the Client agrees to indemnify Site Safe NZ and its successors and assigns for all damages, costs, expenses and other liabilities, including but not limited to legal fees and expenses, relating to any claim arising out of or related to:

i. the Client’s access to and use of the Licensed Software; or

ii. the Client’s breach of this Agreement and any applicable law or the rights of another person or party.

f) This indemnification section survives the expiration of this Agreement, and applies to claims arising both before and after the Agreement term.

g) Users of Site Safe NZ licensed software and services should refer to Clause 28, No Contracting Out, Health and Safety at Work Act 2015 in relation to their PCBU responsibilities.


14.1 Rights to terminate for insolvency and breach. Site Safe NZ may terminate this Agreement immediately by written notice to the other party if:

a) the Client becomes subject to an Insolvency Event;

b) the Client commits a material breach of this Agreement and that breach is not rectified within 30 days of written notification thereof.

14.2 Definition of material breach

For the purposes of this clause, a “material breach” includes:

a) a breach which has a material adverse effect on the profit, revenue, services or business operations of a party; or

b) where a party regularly or habitually commits breaches of this Agreement or commits a number of breaches, whether or not they are remedied, which collectively have a material adverse effect on the profit, revenue, services or operations of a party.

14.3 Termination costs

No termination costs or any other fees or amounts are payable by either party in respect of the termination if a party terminates this Agreement under this clause. However, this clause does not affect the Client’s liability for Licence Fees payable under this Agreement that have accrued as at the date of the termination.

14.4 Mutual Termination

This Agreement may be terminated at any time during the term and upon such written notice as the parties agree to.


15.1 Event of Force Majeure

Neither party will be liable for its failure or delay in performance of its obligations under this Agreement due to strikes (other than those of its own personnel), riots, civil disturbances, wars, terrorist acts, revolution, epidemics, pandemics, storms, fire, flood, explosion, earthquakes, nuclear disaster, actions or inaction of governmental authorities or other causes beyond its reasonable control and not due to its default, and a reasonable extension of the time to perform will be extended in such circumstances.

15.2 Right to terminate

If a delay or failure to perform obligations is caused or anticipated due to Force Majeure, each party will use its best measures to minimise delay. If this delay exceeds 90 days, the party not suffering from the event of Force Majeure may immediately terminate this Agreement on providing notice to the other party.


16.1 Assignment by the Client

This Agreement and each Agreement may not be assigned or novated by the Client or the Client in whole or in part without the prior written consent of Site Safe NZ, such consent not to be unreasonably withheld, or delayed or involve the payment of any fee.

16.2 Assignment by Site Safe NZ

Site Safe NZ may assign or novate in whole or in part its rights and obligations under this Agreement.

16.3 Consideration

The Agreement and each Agreement is entered into in consideration of the parties incurring obligations and giving rights under those agreements and for other valuable consideration.


17.1 Form of Notice

All notices and other communications by or to the Parties to this Agreement shall be in writing and signed by a director, secretary or other duly authorised officer or the solicitor of the party giving such notice or communication.

17.2 Addresses for Notices

Notices and communications may be delivered by hand or sent by post or email to the party to which it is addressed at the head of this Agreement or at such other address as the addressee may specify for such purpose to the other parties by notice in writing.


18.1 Entire agreement

The Agreement and each Agreement constitute the whole agreement between the parties with respect to its subject matter and supersede all previous agreements, understandings and negotiations on that subject matter.

18.2 Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of New Zealand. The parties irrevocably submit to and accept, generally and unconditionally, the non-exclusive jurisdiction of any of the Courts of New Zealand with respect to any legal action or proceedings which may be brought at any time relating in any way to this Agreement.

18.3 No Agency

Site Safe NZ acknowledges and agrees that it is an independent contractor, and not an agent of the Licensee, and that Site Safe NZ has no authority to bind the Licensee by Agreement or otherwise.

18.4 Exercise of rights

A party may exercise a right, power or remedy at its discretion, and separately or concurrently with another right, power or remedy. A single or partial exercise of a right, power or remedy by a party does not prevent a further exercise of that or of any other right, power or remedy. Failure by a party to exercise or delay in exercising a right, power or remedy does not prevent its exercise.

18.5 Waiver and variation

A provision of or a right created under the Agreement and each Agreement may not be:

a) waived except in writing signed by the authorised representative of the party granting the waiver; or

b) varied except in writing signed by the authorised representative of the parties.

18.6 Indemnities

The indemnities in the Agreement and each Agreement are continuing obligations, independent from the other obligations of the parties and continue after the Agreement and each Agreement ends. It is not necessary for a party to incur expense or make payment before enforcing a right of indemnity.

18.7 Reasonable Assistance

The client/user will provide such further documents or instruments required by Site Safe NZ as may be reasonably necessary or desirable to give effect to this Agreement and to carry out its provisions. Whenever this Agreement requires or contemplates any action, consent or approval, the client/user will act reasonably and in good faith and will not unreasonably withhold or delay such action, consent or approval.

18.8 Survival

Clauses of this Agreement which are by their nature intended to survive termination will survive any termination for any reason, of this Agreement.


a) Site Safe NZ reserves the right, at our discretion, to correct any errors or omissions in any part of the Licensed Software. Site Safe NZ may restrict access to parts or the entire Licensed Software at anytime, including, but not limited to, content, certain features, hours of availability, and equipment needed for access or use, without notice or liability.

b) Site Safe NZ reserve the right, in our sole discretion, to change, modify, add or remove any part of this Agreement, in whole or in part, at anytime. Notification of the changes to the terms of this Agreement will be posted on the Zero Harm product website and will be effective immediately, unless expressed otherwise.

c) It is the Client’s sole responsibility to periodically check this Agreement for any changes. If the Client does not agree with any of the changes to this Agreement, it is the Client’s sole responsibility to terminate this Agreement. The Client’s continued use of the Licensed Software will be deemed as the Client’s acceptance thereof.

20. Privacy Policy

All privacy policy information should be read in conjunction with the Privacy information of our Site Safe New Zealand website, and applies to the Zero Harm product and any services Site Safe New Zealand provides.

We may modify or amend this Privacy Policy from time to time by posting an updated version on our website. By continuing to use the Website or any of our products and services you consent to any such modifications or amendments.

We do not retain any credit card information that you provide while using the Zero Harm website.

The Privacy Policy explains:

  • how we collect information;
  • the kind of information we collect;
  • how we use, and may share, your information;
  • how we use cookies and log files;
  • responsibility for information collected through linked third-party websites;
  • how you can access/amend your information;
  • how long we hold information; and
  • who you can contact for further information.

How we store your personal information

We store personal information electronically. The personal information is kept safe and secure using generally accepted standards of security.

How you can access/amend your personal data

To access the information being held by Site Safe NZ, or to request a copy, or to request a correction to that information, please contact the privacy officer on